Size your IT infrastructure correctly and increase performance. Automate the monitoring, analysis and diagnosis process for traffic that impacts on applications. Optimise time and resources assigned for management.
Based on the reliable, robust, highly scalable CA Technologies products.
Automatically monitors and shapes the infrastructure following a predictive performance assessment that enables continuous, correct adaptation to internal changes.
Proactively identifies degradations, infrastructure flaws and possible SLA violations. Issues predictive warnings to the targeted persons, thus substantially lowering non-operational time and average intervention time. Performs root cause analysis. Allows for management of warnings.
Consolidates the aspects of the IT infrastructure in one central console. Integrates data delivered by multiple monitoring systems. Enables quick, easy access to data.
Homogenises management procedures for hybrid media (physical, virtual, public or private cloud).
Supplies native support for multi-tenant use with information sharing within a safe environment.
Has a low overall ownership cost.
Multi-level enterprise solution with secure multi-organisation access.
Scalable for medium-size and large infrastructures. Enables the same features acording to the bundles licensed.
Is built on CA Unified Infrastructure Management (CA UIM), CA Spectrum and CA Network Flow Analysis (CA NFA) products. The components can be implemented individually, as needed.
CA Technologies Application Performance Management
Assess the real level of the services offered and the impact of incidents on the users’ experience. Formulate response actions based on an impartial view on IT and business requirements. Optimise applications and the support infrastructure to support ensuring SLAs.
CA Application Performance Management
Can monitor Java and .Net applications up to code level, to detect changes and sources of performance issues.
Measures response time between the components involved in the architecture of an application.
Quick response to incidents that impact the performance of applications. Sorts the events, identifies the sources of problems and analyses their main causes; measures the impact and priority of performance incidents. Formulates proactive action to ensure a quality experience for the end user.
Correlates information on transactions to the support infrastructure and sorts the applications by infrastructure.
Enables testing, reporting and accurate warning on the performance of web-based applications.
Supplies real-time information on the services provided and the SLA
The solution includes several functional components that comply with the requirements of enterprise applications. The most frequently used components are:
Fig.1: Introscope; architecture for a minima CA APM configuration.
Fig.2: display elements on the CA APM console.
CA APM is compatible with all key technologies and platforms:
Oracle, Sun One, Tomcat, Oracle Weblogic Server, Oracle WebLogic Portal, IBM Websphere Application Server, IBM WebSphere Portal, IBM WebSphere Application Server for Distributed Environments, IBM WebSphere MQ Connectors & Messaging System, SAP NetWeaver, BEA Weblogic server, IBM CICS Transaction Gateway, Microsoft SharePoint Portal.
Do you manage a large number of repetitive events? Is predictive warning necessary for possible SLA violations? Do you aim to optimise support activities and lower the pertaining costs? Do users ask for more mobility and data sharing on collaborative platforms?
Integrated CA Service Management Solution
Based on reliable, robust CA Technologies products, highly scalable, with social media and mobility features (access from desktop, tablets and mobile devices).
Multi-organisation collaborative platform. Self-service for technical staff and end users.
Ensures efficient request and incident management, with integration of a robust CMDB, authorisation flows, and signalling of corrective policies. Enables maximal control and process automation.
Proactively and automatically identifies degradation. Shortens the intervention time, with viewing of the impact.
Generates relevant diagnostics and reports for the business.
Has analysis capabilities for key users, decision makers and non-technical staff.
Has native support for multi-tenant use with information sharing within a safe environment.
Integrated good practice pack and out-of-the-box ITIL compliance (request, incident, problem, change, knowledge, asset and configuration management). Low overall ownership costs.
Multi-level, enterprise solution
Can be implemented with all components or only with a Service Desk Manager component and the ones needed for the features requested
Simplify IT operations and reduce downtime with a convergent, pretested scalable solution that brings you the server- and the storage, network and administration aspects, all in one single compact case that enables economic, simple, flexible management.
Dell PowerEdge VRTX – Advanced Consolidation
Scalable performance at no compromise: better response times; concomitant running of several applications that require high performance or low latency; optimal processing power even at peak times; scalable for the future development of the business.
Added value: with an advanced preconfigured business solution that can be improved with software and services relevant for customers and distribution partners in vertical industries.
Flexible shared storage: all four server nodes have access to internally shared low latency storage devices – an essential aspect for clusters and virtualisation.
Local storage that is economicand easier to manage than SAN environments, inside one compact low-noise tower or rack frame. Requires up to 86% less cables.
System management solution harmonised with Chassis Management Controller (CMC) and GeoView. Eliminates inconvenience from different external devices and multiple administration tools.
PowerEdge VRTX brings you performance and extended capacity, and it meets both the needs that are specific to servers – processing and virtualisation – and the storage and network infrastructure needs of small and medium-sized enterprises, remote offices and branches of large enterprises.
Quick to implement to consolidate and manage enterprise applications within two, three or four virtualised servers, with shared storage and integrated network.
Do you have a large number of trainees in multiple locations and on different schedules? Do you need to transparently evaluate trainees and manage training programs, training groups, activity of trainers, online events in a training schedule, and the e-learning curriculum?
Integrated Training Solution with the LCMS Subsystem
Enables standardisation and quick dissemination of information within an organisation, and training of a large number of trainees.
Enables building and management of digital training content and other categories of resources.
Ensures increased impartiality in assessing the amount and quality of the knowledge acquired.
Facilitates individual learning and enables reviewing previous training material.
Provides support for distance training. Trainees can access relevant training materials whenever they wish, with their progress monitored by the teacher to check that the students’ indicators are accomplished properly.
Easily implemented and accessed through a web browser.
Reduces training costs.
Enables monitoring of attendees’ access.
Real-time evaluation. Automatic archiving of information on trainees, training events and results.
Possibility to monitor and control the training process through reports.
The platform includes user forums for interaction with mentors/colleagues, debates or exchange of experience.
The trainer can plan the evaluation. Controlled access based on a matrix or rights and roles.
Multiple resources can be added: e-books, URLs, image galleries, any type of files. Integration with the Moodle editor, similar to standard text editors.